At Ubee, we value long-term, honest partnerships with all our wholesale customers.
Due to international logistics costs and customs regulations, we are unable to accept physical returns from abroad (including the EU, USA, Canada, etc.).
However, your satisfaction is our priority. If any part of your order arrives with a manufacturing defect or shortage, we will:
✅ send a replacement item with your next shipment at no cost,
✅ offer a discount or refund, depending on the case,
✅ always work to find a fair and convenient solution for you.
🎯 Our goal is to be a reliable supplier you can count on.
Each product is carefully inspected before dispatch, and we take full responsibility for product quality and packing.
📩 If you ever face an issue, just contact our support team — we’re here to help.
✅ Ubee — quality you can trust.
📍 Based in Ukraine, delivering worldwide.